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Produktbeschreibung

Create strong customer relationships with an automated chatbot to respond to customer queries around the clock. Increase revenue by upselling and cross selling products through the chatbot.

Messen

ITB Berlin 2020

Weitere Produkte

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CodeGen Ltd

CodeGen Ltd

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Ausstellerprofil

CodeGen is a proven, agile and leading travel technology provider of next generation end-to-end software solutions and reservation systems for the global tourism industry, with an international client list that includes many of the world’s largest travel organisations, including tour operators, airlines, cruise companies, DMCs and Park and Attraction ticket providers.

CodeGen’s USP is our ongoing independent commitment to R&D and our high calibre of creative thinkers, all with high attainments in academic excellence, continue to build innovative features to drive our global client community forward with new technological advantages. CodeGen’s ethos is focused on presenting a product that leads the market whilst providing an agile and stable platform for client business operations.

1. TravelBox:
TravelBox is our flagship product. This intelligent reservation, retailing and fulfilment platform is capable of supporting the most complex business structures and demanding workflows. TravelBox provides fast and effective active distribution via web, mobile, external channels (e.g. OTAs) as well as more traditional call centres.
Product procurement is supported via a suite of dedicated inventory modules supplemented by external supplier API integrations. This enables your business to seamlessly present direct agreements alongside wholesale services through combined search.

TravelBox offers multiple shopping experience techniques, the traditional styles of shopping cart, pre-built packaging and dynamic packaging are all available. TravelBox 360° - is our latest offering and is effectively a hybrid of pre-built & dynamic packaging. 360° adopts artificial intelligence and action enabling techniques to deliver fluid result weighting which we believe is the future of packaging, bundling and merchandising services. TravelBox provides complete booking lifecycle management and fulfilment automation from initial enquiry right the way through to travel accounts ledger entry generation.

2. Surf:
TravelBox Surf is a web enabling tool kit with a customisable widget framework and enhanced cache technology. Surf also enables product aggregation at point of sale, personalised displays, natural language search and sophisticated configuration tools. Surf also includes a "Manage My Booking" portal to enable customer self-service for upselling, amendments, payments etc.

3. FLAIR:
FLAIR is an Artificial Intelligence product framework that brings together all the innovative initiatives coming out of CodeGen's R&D department. Products include Review Spotter, Adaptive Personalisation Engine, Revenue Manager and our intelligent chatbot, LIA. FLAIR is underpinned by a semantic knowledge base that uses sophisticated information extraction to mine online data.

Leading travel technology provider, CodeGen, will be offering on-stand demonstrations of its new cutting-edge platforms at this year’s ITB Berlin show. The team’s experts will offer insight into its industry-leading software innovations, TravelBox Surf and FLAIR, and how they can raise their commercial potential. FLAIR is a brand new Artificial Intelligence (AI) product framework. Underpinned by a semantic knowledge base that uses sophisticated information extraction to mine online data, FLAIR helps travel operators leverage every byte of data to uncover insights – from customer feedback and client profiles to competitor price comparisons – that can be used to personalise product offerings and increase conversion rates. By utilising the FLAIR framework for personalisation, travel intelligence and revenue management travel operators can ensure they offer right product to the right person at the right price.

Both TravelBox Surf and FLAIR embody CodeGen’s ongoing commitment to research and development and have been designed to integrate seamlessly with its signature, state-of-the-art reservation platform, TravelBox.

Messen

ITB Berlin 2020

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