ITB Berlin 2020 cancelled. Get more information now!
Hotels and Hotel Groups who are looking to significantly improve their positioning in the worldwide market through customised software for internal service management.
KNOWCROSS is the Service Quality Management Platform KNOWCROSS is a global leader in providing software and technology intelligence to the hospitality operations industry. The KNOWCROSS platform offers hotels a suite of software applications that boost efficiency and enhance guest service, directly impacting the bottom-line.
We offer products and services in the following destinations:
Andorra, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Hungary, Italy, Monaco, Norway, Poland, Portugal, Russian Federation, Spain, Sweden, Turkey, Ukraine
The Preferred Service Quality Management Platform of the Finest HotelsKnowcross is a global leader in providing software products for hotel operations which help increase efficiency and enhance guest service, with a direct impact on the bottom‐line. The Knowcross platform includes KNOW Service, KNOW Housekeeping, KNOW Glitch, KNOW Inspection, KNOW Maintenance and KNOW Tenant. The platform is interfaced to a number of leading PMS systems, in-room control systems, messaging gateways and fire alarm systems, which allows it to connect guest concerns to operational actions.
With guest-centricity being key to the company’s ethos, the Knowcross platform provides tangible operational efficiencies using the latest mobile and internet-native technologies that help its customers provide personalized guest services which increase guest satisfaction and loyalty. It is cloud-based (SaaS), supports multiple languages and allows extensive customization to suit the specific needs of each hotel.
Knowcross is proud to have a global customer base across 50 countries, with a client portfolio that consists of some of the world’s most well-known brands including Rosewood, Aqua-Aston, Hoxton, Sydell Group, Hyatt, IHG, Hilton, Kempinski, Taj, Oberoi, The Doyle Collection, Cheval Residences, Minor Hotel Group, Carlson Rezidor and Shangri-La; as well as marquee independents such as The Ned London, The Curtain London, The Halkin London, The Royal Garden London, Lancaster London, Le Bristol Paris, Dolder Grand Zurich, Gansevoort Meatpacking, Sixty Soho, The Nomad New York and The Mark New York.