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Recommendation of Hospitality Management System

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Product description

Front desk
Reorg the chaos in the hotel business processes with cloudbased HotelFriend Business Process Management. Manage your reservations, services rates, taxes, reports, check ins/check outs at ease!

Key features:
  • Centralized guest management for single and multi property hotels
  • Reservation and service management
  • Legal and cancellation policy control
  • Rate management
Key benefits:
  • Cost and staff saving business processes management
  • Ecofriendly automated system - less paper in business
  • More revenue due to multichannel services sales ( App., marketplace)
  • Widen your target audience - more diversity in rate management

Online distribution
Increase your revenue due to direct room, deals, services booking widget from your hotel site, HotelFriend Marketplace and third party travel agents (OTAs). Balance the sales with events and seasons rates and availability of your channels in real time online centrally to avoid overbookings

Key features:
  • Online Booking Engine
  • Channel Manager
  • Get best sales ever with Hospitality Revenue Management
Key benefits:
  • Direct sales with no comission on hotel site
  • Unique content for your web page
  • More predictable revenue during seasons, events
  • Full pricing control due to fast reaction to market

HotelFriend Enterprise
Personalized Hotel Hospitality Management System according to Hospitality Management requirements

Key features:
  • Centralized multi property management
  • Individual enterprise solutions
  • Third party integrations
  • Out-of-the-box cloud based platform
Key benefits:
  • The most powerful tools for your data and specific reports
  • Unified interface and reporting for all your properties
  • Data based decisions for effective business development


Algeria, Angola, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo, Democratic Rebublic of the, Congo, the Republic of the, Cote d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Réunion, Rwanda, Saint Helena, Sao Tome & Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, Sudan, Swaziland, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe

Antarctica, Bouvet Islands, Heard Island & McDonald Islands

Afghanistan, Armenia, Azerbaijan, Bahrain, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, East Timor (Timor-Leste), Hong Kong, India, Indonesia, Iran, Iraq, Israel, Japan, Jordan, Kazakhstan, Korea, the Democratic People's Republic of, Korea, the Republic of, Kuwait, Kyrgyzstan, Laos, Lebanon, Macao, Malaysia, Maldives, Mongolia, Myanmar(Burma), Nepal, Oman, Pakistan, Palestine, State of, Philippines, Qatar, Saudi Arabia, Singapore, Sri Lanka, Syria, Taiwan, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen

Åland Islands, Albania, Andorra, Austria, Belarus, Belgium, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Guernsey, Holy See (Vatican City State), Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Republic of, Monaco, Montenegro, Netherlands, North Macedonia, Republic of, Norway, Poland, Portugal, Romania, Russian Federation, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Sweden, Switzerland, Turkey, Ukraine, United Kingdom

Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, Bonaire, Canada, Cayman Islands, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, French Antilles, Greenland, Grenada, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Nicaragua, Panama, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts & Nevis, Saint Lucia, Saint Martin, Saint Martin, Saint Pierre & Miquelon, Saint Vincent & the Grenadines, Trinidad & Tobago, Turks & Caicos Islands, United States of America, US Minor Outlying Islands, Virgin Islands (British), Virgin Islands (U.S.)

American Samoa, Australia, Christmas Island, Cocos Islands, Cook Islands, Fiji, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, New Zealand, Niue, Norfolk Island, Northern Mariana Islands, Palau, Papua New Guinea, Pitcairn, Samoa, Solomon Islands, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna

Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, French Southern Territories, Guyana, Paraguay, Peru, South Georgia & the South Sandwich Islands, Suriname, Uruguay, Venezuela


Hotel Friend AG

Hotel Friend AG


Exhibitor profile

Explore the whole world of opportunities in hospitality industry

HotelFriend is leading the hotel digital revolution!
We provide professional consultancy and analysis of your all hotel IT-business infrastructure, reorg the chaos and give the hotelier a chance to be among the leading high tech hotels in the world!

Our passion and mission is to provide outstanding high tech innovative solutions which connect hotelier and traveller, create unsurpassed experience for people around the globe. We give professional consultancy and analysis of your all hotel IT-business infrastructure, reorg the chaos and give the hotelier a chance to be among the leading high tech hotels in the world! We implement easy-to-use intuitive software solutions: FrontDesk, Reservation Management, Concierge-App, Digital Guestmap, Package management (Arrangement & Deals) and a Web+App Booking Module. All solutions are cloud based. Partner with us to learn how HotelFriend IT solutions can add more value to your business!

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ITB Berlin 2020

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