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Market-leading software designed for tour operators, wholesalers & DMCsOpen Destinations is a leading provider of travel technology and outsourcing solutions, designed for tour operators, wholesalers and destination management companies (DMCs) selling in B2B and B2C environments.
Our clients include Abercrombie & Kent, Abreu, Jet2 & Jet2Holidays, Queensland Rail, Belmond, Diethelm Travel Group, Etstur, Intrepid, Explore Worldwide, Great Southern Rail, Road Scholar, Thompsons Holidays, Topdeck Travel..
Since the launch of our company in 1999, we have successfully implemented our software in over 30 countries, with over 10,000 people now logging into our reservation systems every day. In 2015 and 2016, we were recognised in the Sunday Times SME Export Track 100, which ranks the top 100 small and medium-sized companies (SME) in the UK with the fastest-growing overseas sales. More recently, Open Destinations claimed the 2018 Travolution ‘Technology Team of the Year Award’ and was named 2018 'Travel Outsourcing Team of the Year' by CV Magazine.
Open Destinations' software is backed by an experienced team of over 500 travel technology professionals, spread between our global network encompassing offiices in London, UK and Goa, India.
Our flagship travel booking system, Travel Studio, available as a SaaS solution, is designed for medium and large tour operators and is one of the most flexible solutions in the market today. Travel Studio provides a suite of real-time reservations management tools and inventory control for the selling of component, tailor-made, group, and escorted tours.
Travel Builder is our cloud-hosted (SaaS) solution designed for smaller, specialist tour operators who are looking to take their business to the next level. This software has been designed as a set of modules that can be configured for different types of specialist businesses.
Working as an integration with our reservation systems or as a stand alone solution is Tineri, our itinerary mobile app for travellers. A white-label solution, Tineri's user-friendly interface improves traveller engagement and drives customer satisfaction through a range of useful features. These include: instant messaging (chat), daily itineraries, key contact and document storage, maps, language translation, currency conversion, trip feedback and much more.
In addition to our software, we have offered outsourcing services since 2004, working with clients including Jet2 & Jet2Holidays, TopDeck, Travel Counsellors and Dnata. Many of these operators have been working with us for close to a decade and have reported significant cost savings.
Some of our outsourcing solutions include:
- Hotel contract loading including special offers and stop sales
- Fare auditing
- Sales & purchase accounts processing